Perl Desk - PerlDesk, is a fully featured help desk system, it is an ideal solution for companies with more than one technician who are required to support many users. PerlDesk has many features to streamline support and help improve customer communications. PerlDesk allows convenient submission of support requests from users, they can either use the web based help desk - or simply send an email which is then logged straight into the perldesk database for staff review.
( Added : 04-29-2003 , Hits : 915 , Rating : 4.61 , Votes : 22 , Reviews : 0 )
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DemoDemo - DemoDemo provides cutting edge flash based tutorials for Ensim and other control panels. With support for Ensim and Ensim Pro, DemoDemo covers the end user, site admin, reseller and appliance admin levels. They even insert your logo directly into the flash tutorial. These ensim demos are a great addition to your helpdesk.
( Added : 04-30-2003 , Hits : 925 , Rating : 3.86 , Votes : 7 , Reviews : 1 )
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Kayako - Kayako SupportSuite offers true integrated Multi-Channel solution allowing you to manage your emails, online issues, chats, self service and issues received by phone. Some key features of the product include:

* AJAX based Rich User Interface
* Active Directory (LDAP), vBulletin, ModernBill integration
* ViewShare feature allowing you to guide your clients in realtime
* Staff to Staff Voice Chats
* SLA's, Work Schedules and Escalations
* Detailed Reports and Analytics
* Microsoft® Outlook® Integration
* Teamwork module allowing you to create shared Events, Contacts and Tasks

( Added : 10-31-2005 , Hits : 190 , Rating : 0.50 , Votes : 2 , Reviews : 0 )
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InverseFlow Help Desk System - So, why use InverseFlow Help Desk System? In short, your customers will be happier because they will be better taken care of.
Customer support is key to any business -- especially in ultra-competitive markets such as the Internet. With InverseFlow Help Desk System you can provide your customers with the support they need, without increasing their costs. Unlike competing products which require yearly license fees to be paid for inferior features, we provide true enterprise technology with the features that large corporations need, and small businesses want. The help desk works well with Ensim on both linux and windows platforms.

( Added : 05-01-2003 , Hits : 724 , Rating : 0.00 , Votes : 0 , Reviews : 0 )
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EsupportPro - We emphasize on quality in 3 areas: Immediate Availability, Fast Responses, and Quality Answers from our team of engineers. So start spending more money on your marketing to boost sales, rather than having to pay for salary and training costs. Switch your headaches to your core business strategies, than worrying about how to retain highly mobile techies or lay off issues. EsupportPro handles Ensim based support needs.

( Added : 05-01-2003 , Hits : 536 , Rating : 0.00 , Votes : 1 , Reviews : 0 )
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