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| Description : |
Kayako SupportSuite offers true integrated Multi-Channel solution allowing you to manage your emails, online issues, chats, self service and issues received by phone. Some key features of the product include: * AJAX based Rich User Interface * Active Directory (LDAP), vBulletin, ModernBill integration * ViewShare feature allowing you to guide your clients in realtime * Staff to Staff Voice Chats * SLA's, Work Schedules and Escalations * Detailed Reports and Analytics * Microsoft® Outlook® Integration * Teamwork module allowing you to create shared Events, Contacts and Tasks |
| Added : | 10-31-2005 |
| Hits : | 216 |
| Rating : | 0.50 |
| Votes : | 2 |
| Reviews : | 0 |
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